Okay, here's something weird. My email at work was down yesterday most of the day. That's not weird. Our email goes down more often than a Democrat votes to raise taxes and a Republican votes to drill for oil in a nature refuge. (I wanted to make sure I insulted each party equally.) What's weird is the emails that were waiting in my inbox this morning.
Three hours after the email went down, our tech support sent out an email that said the email was down and that they knew it and were working on and would we please stop calling them to report the outage.
Then an hour later, they sent the same email again with Urgent in the subject line.
Then, about an hour before we closed, they sent out another Urgent labeled email saying that the email was still out, they were still working on it, our email would probably be out the rest of the day, and would we please stop calling them to report it.
Of course, if we could have received the emails telling us to stop reporting the outage, there wouldn't have been an outage to report since our system would have been delivering mail. There's almost a Zen quality to this. What is the sound of one email not being received?
6 comments:
Ah, human nature and its tendency to follow habits even if it's stupid to do so.
That's a Dilbert deal!
Definitely Dilbert!!! :)
-Susan1
My husband had something like that happen to him once. Many years ago he worked for a company that was putting in a system to allow email for the first time. His group got the system installed and working. The next day, they received an email telling them to not install the email system because it wasn't cost-effective and wouldn't work. He thought it was a joke, but it turned out to not be. The "Dilbert" of it is that the director who sent the email used the exact system that he said wouldn't work and that he was telling them to not install.
Is that like sitting on a bench only to have a painter walk up to you with a wet paint sign? Maybe someone leaving you 10 messages, only to realize they are dialing the wrong number. Oh the possibilities, this could go on all day.
Manomanoman! Sounds like our IT department!
-C.J.
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